Privacy Policy
This is the website of IRBsearch, LLC.
Our postal address is:
2335 Hansen Court
Tallahassee, FL, 32301
We can be reached via e-mail at customerservice@irbsearch.com
or you can reach us by telephone at (800) 447-2112
IRBsearch and its affiliates respect your privacy and are committed to protecting
it. We recognize the increased importance of electronic commerce and the growth
of the Internet as a part of everyday business transactions. That's why we maintain
strict internal policies concerning your privacy. IRBsearch provides this Privacy
Statement to inform you of our Privacy Policy and practices and of the choices you
can make about the way your information is collected online and how that information
is used.
Questions regarding this statement should be directed to
customerservice@irbsearch.com
We've structured our Website so that, in general, you can visit IRBsearch’s site
on the Web without identifying yourself or revealing any personal information.
However, IRBsearch may ask you to register and provide information that personally
identifies you, including when you login as a member or create an inquiry to IRBsearch.
The information gathered is used to enhance the user experience on our site and
to identify frequent visitors.
We make this Privacy Policy notice readily available on our homepage and at the
bottom of every IRBsearch Web page.
Table of Contents
- Site covered by this privacy statement
- Types of information we collect
- How we use your information
- Who we share your information with
- Your choices
- Your privacy preferences and opting out
- Access to and accuracy of your information
- Keeping your information secure
- Changes to this Statement
- Contacting us
How IRBsearch uses cookies and Web beacons on IRBsearch.com:
• Cookies. IRBsearch does not use software tags called "cookies" to identify customers
when they visit our site.
- Site covered by this Privacy Statement:
www.IRBsearch.com
- Types of information we collect
This notice applies to all information collected or submitted on the IRBsearch website.
The types of personal information collected are browser types, date of visit, IP
address, and URL referrer.
This Privacy Statement covers personal information, non-personal data collection
and aggregate reporting.
Personal information
Personal information is information that is associated with your name or personal
identity. IRBsearch uses personal information to understand better your needs and
interests and to provide you with better service. Once you choose to provide us
with personal information, it will be used only to support your customer relationship
with IRBsearch. IRBsearch will not sell, rent or lease your personal information
to others.
On the IRBsearch Website, you can request information, subscribe to marketing, or
apply to be a member of the IRBsearch Community. The types of personal information
you provide to us on these pages may include name, address, phone number, or email
address.
To improve our website services or communications and improve our products and services,
we may also ask you to provide us with information regarding your personal or professional
interests, demographics, and experiences with our products or services.
Non-personal information
Non-personal information is data about usage and service operation that is not associated
with a specific personal identity. IRBsearch collects and analyzes non-personal
information to evaluate how visitors use the IRBsearch Website.
Non-personal data we collect may include the pages visited on the IRBsearch Website,
unique URLs visited within IRBsearch.com, browser type and IP address. Most non-personal
data is collected via analysis technologies. IRBsearch.com web pages do not use
cookies, Web beacons for data analysis and personalization services.
We have safeguards to keep information confidential and
secure:
We have up-to-date physical safeguards, such as secure areas in buildings; electronic
safeguards, such as passwords and encryption; and procedural safeguards, such as
customer authentication procedures to prevent ID theft.
We restrict access to information about you to only those employees and associates
who need to know that information to provide products or services to you.
We carefully select and monitor outside service providers, such as mail vendors,
who have access to our business information, and we require them to keep it safe
and secure. We do not allow them to use or share the information for any purpose
other than the job they are hired to do.
We train our employees on these security procedures, and we conduct regular audits
to check on compliance with the procedures.
- How we use your information
IRBsearch uses your personal information to provide you with services and to help
us better understand your needs and interests. Specifically, we use your information
to communicate with you, to provide service and support, to update you on services
and benefits, and to personalize promotional offers. Occasionally we may also use
your information to contact you for market research regarding IRBsearch products
or services. We will give you the opportunity to choose your privacy preferences
regarding such communications (see section 6, "Your privacy preferences and opting
out").
You may receive periodic mailings from us with information on new products and services
or upcoming events. If you do not wish to receive such mailings, please let us know
by sending an email to us at the above email address or writing us at the above
physical address. Please provide us with your name and information you want on our
do-not-share list. We will be sure your name is removed from the list.
Additionally, if you do not want IRBsearch to contact you for marketing purposes
by email, or postal mail, you may opt out by sending an email to us at the above email
address, calling us at the above telephone number, or writing to us at the above
physical address. Please provide us with your name and the information you wish
to unsubscribe. Place the word UNSUBSCRIBE in the subject line.
IRBsearch will take appropriate steps to protect the information you share with
us.
Personal data collected online may also be combined with information you provide
IRBsearch through other sources such as product registration, call centers or public
events such as trade shows or seminars.
Non-personal data is aggregated for reporting about IRBsearch’s website usability,
performance and effectiveness. It is used to improve the customer experience
and site content.
- Who we share your information with
IRBsearch will not sell, rent or lease your personal information to others. IRBsearch
will not share your personal information with third parties except in responding
to your requests for products or services. Your permission will be requested when
you submit your information. IRBsearch shares customer information across IRBsearch-affiliated business entities and companies working on our behalf, but only as described
above in "How we use your information."
IRBsearch contracts with third-party service providers and suppliers to deliver
complete products, services and customer solutions described in "How we use your
information." Suppliers and service providers are required to keep confidential
the information received on behalf of IRBsearch and may not use it for any purpose
other than to carry out the services they are performing for IRBsearch. These service
providers may change or we may contract with additional service providers to better
accommodate our customers. IRBsearch will not share personal information with any
other third parties without your permission, unless required by law enforcement
action, subpoena, or local law.
IRBsearch or its related entities could merge with or be acquired by another business
entity or some or all of their respective assets could be acquired. If such a combination
or acquisition occurs, IRBsearch will make every reasonable effort to notify you
in the event we share with the merging or acquiring entity some or all of your personal
information to continue serving you.
- Your choices
IRBsearch gives you the choice of receiving a variety of information that complements
our products and services. You can subscribe to receive certain product- and service-specific
information and IRBsearch-wide marketing communications. IRBsearch-wide communications
may include new product information or special offers. We give you a choice regarding
delivery of IRBsearch-wide communications by postal mail or email. You can make
or change your choices at preferences collection point. Please refer to Section
6 for further instructions. We will make every effort to honor your preferences.
This option does not apply to communications for the purpose of administering order
completion, contracts, support, product safety warnings or updates.
- Your privacy preferences and opting out
You may tell us not to:
- Disclose information about you outside our corporate group of companies, except
we may disclose information as required or permitted by law.
Member services
To opt-out of receiving communications (such as email newsletters, software updates,
etc.), use the method:
- Write or email to the IRBsearch Privacy Office at the above physical address or
email address - be sure to provide your name, email and postal address, and relevant
information about your IRBsearch account and registrations.
If your state's privacy laws provide for different rights or require a different
procedure in order for you to exercise your privacy rights under those laws, we
will explain your rights to you when you email us at
customerservice@irbsearch.com.
PRIVACY AND SECURITY TIPS
Protect your information: We will ask you information over the phone for verification
purposes, however personal information such as your social security number will
never be used. Keep your personal identification number (PIN) and password in a
safe place. Try to memorize your PIN and password and do not write them down with
your account information.
Destroy or securely store your account records: Tear or shred receipts, bank statements,
and unused credit card offers. Keep billing statements and other account-related
documents in a safe place.
Regularly review your credit report: Order a copy of your credit report at least
once per year and report any mistakes to the credit bureau agency and the creditor
reporting the information. Keeping your credit report error free is important. Sometimes,
there is a small fee for ordering your credit reports, but if you've been denied
credit within the last 60 days, the credit report is free.
The three national credit bureau agencies are:
Equifax - www.equifax.com, 1-800-685-1111
Experian - www.experian.com, 1-888-397-3742
TransUnion - www.transunion.com, 1-800-916-8800
Check your billing statements: Review your statements thoroughly. Call all your
creditors immediately if you notice incorrect transactions.
If you lose your credit card: Call all of your creditors immediately if you lose
your credit card or suspect that someone has stolen your account information.
If you think you have been a victim of identify theft, contact your local government
agency for additional information regarding your rights.
- Access to and accuracy of your information
IRBsearch strives to keep your personal information accurate. We have implemented
technology, management processes, and policies to maintain customer data accuracy.
We will provide you with access to your information. To protect your privacy and
security, we will also take reasonable steps to verify your identity, such as a
password and user ID, and other data known only by authorized persons, before granting
access to your data. Certain areas of IRBsearch 's Website may limit access to specific
individuals through the use of passwords and other personal identifiers.
The most effective way to view and change your personal information is to contact
one of IRBsearch’s customer service representatives at the above toll-free phone
number.
- Keeping your information secure
IRBsearch is committed to protecting the information you provide us. To prevent
unauthorized access or disclosure, to maintain data accuracy, and to ensure the
appropriate use of the information, IRBsearch has in place appropriate physical
and managerial procedures to safeguard the information we collect.
We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive
data such as credit card information. SSL encryption is designed to make the information
unreadable by anyone but us. This security measure is working when you see either
the symbol of an unbroken key or closed lock (depending on your browser) on the
bottom of your browser window.
- Changes to this Statement
If there are updates to the terms of IRBsearch 's Online Privacy Statement, we will
post those changes and update the revision date in this document, so you will always
know what information we collect online, how we use it, and what choices you have.
For material changes to this Statement, IRBsearch will provide notification to affected
customers.
- Contacting us
We value your opinions. If you have comments or questions about our privacy policy,
please send them to customerservice@irbsearch.com.
Rev.
- A URL (Uniform Resource Locator) is the global address of documents and other resources
on the World Wide Web. For example, is the URL for IRBsearch's
home page.
- An IP address is an identifier for a computer or device on a Transmission Control
Protocol/Internet Protocol (TCP/IP) network, such as the World Wide Web. Networks
use the TCP/IP protocol to route information based on the IP address of the destination.
In other words, an IP address is a number that is automatically assigned to your
computer whenever you are surfing the Web, allowing Web servers to locate and identify
your computer. Computers require IP addresses in order for users to communicate
on the Internet, browse and shop.
|