To Update Your Billing Information or Make a One-Time Payment
To change your billing information please download and complete the Credit Card Authorization Form below. Once the form is complete, print it, sign and initial as needed, and fax the form to 850.656.1738.
Select option one to allow all future charges to be billed to your new credit card. Select option two to make a one-time payment for a specific amount to the specified credit card. In this event, your account will remain closed until a permanent credit card is provided.
You may view your billing information by going to the Login Tab in the upper right corner of the IRBsearch® webpage. Click on Billing Login. If you have not previously set up your billing login preferences you will be asked to select a site key and a new password separate from your primary IRBsearch® account. Once you have established your login credentials, you may view your billing information at any time.
Once in the Billing Portal, use the navigation panel on the left to view your Billing Summary, Reports, Company Details, or User Profile. The My Account information box on the right is where you will find your current balance.
To view your monthly invoices, click the invoice number and a PDF will open to show you your monthly usage and any additional charges that may apply.
Go to the Reports section for a detailed daily, weekly or monthly usage statement. You can view all reports by clicking on the plus sign. To download a report click on the date, you can choose to download a PDF or Excel spreadsheet. To have your usage reports emailed to you, click on the envelope in the subscribe column for either the daily, weekly, or monthly usage statements.
The Company Details page displays your address, account number, company name, contact information, and any or all principle users on your account. This page also displays your current licensing on file with IRBsearch®. To change information on the Company Details page please call our customer service department at 1.800.447.2112.
The User Profile section allows you to manage settings such as your password or login image. Just click to reset your password or change your login image.