its affiliates respect your privacy and are committed to
protecting it. We recognize the increased importance of electronic
commerce and the growth of the Internet as a part of everyday
business transactions. That's why we maintain strict internal
policies concerning your privacy. IRBsearch® provides this
Practices and of the choices you can make about the way your
information is collected online and how that information
Questions regarding this statement should be directed
We've structured our Website
so that, in general, you can visit IRBsearch®’s site
on the Web without identifying yourself or revealing any
IRBsearch® may ask you to register and provide information
that personally identifies you, including when you login
as a member or create an inquiry to IRBsearch®. The information
gathered is used to enhance the user experience on our site
and to identify frequent visitors.
homepage and at the bottom of every IRBsearch® Web page.
- Sites covered by this
- Types of information we collect
- How we use your information
- Who we share your information with
- Your choices
- Your privacy preferences and opting out
- Access to and accuracy of your information
- Keeping your information secure
- Changes to this Statement
- Contacting us
on irbsearch.com and in third-party ads:
• Cookies. IRBsearch® does not use software tags called "cookies" to
identify customers when they visit our site.
1. Sites covered
by this Privacy Statement
2. Types of information we collect
This notice applies to all information collected or submitted
on the IRBsearch® website. The types of personal information
collected are browser types, date of visit, IP address, and
This Privacy Statement covers personal information, non-personal
data collection and aggregate reporting.
Personal information is information that is associated with
your name or personal identity. IRBsearch® uses personal information
to better understand your needs and interests and to provide
you with better service. Once you choose to provide us with
personal information, it will be used only to support your
customer relationship with IRBsearch®. IRBsearch® will not
sell, rent or lease your personal information to others.
On the IRBsearch® Website, you can request information,
subscribe to marketing, or apply to be a member of the
IRBsearch® Community. The types of personal information
you provide to us on these pages may include name, address,
phone number, or email address.
To improve our website services
or communications and improve our products and services,
we may also ask you to provide us with information regarding
your personal or professional interests, demographics, and
experiences with our products or services. Providing this
additional information is optional.
Non-personal information is data about usage and service
operation not associated with a specific personal
identity. IRBsearch® collects and analyzes non-personal information
to evaluate how visitors use the IRBsearch® Website.
data we collect may include the pages visited on the IRBsearch®
Website, unique URLs visited within irbsearch<.com, browser
type and IP address. Most non-personal data is collected
via analysis technologies. IRBsearch.com web pages do not
We have safeguards to keep information confidential
We have up-to-date physical safeguards, such as secure areas
in buildings; electronic safeguards, such as passwords and
encryption; and procedural safeguards, such as customer authentication
procedures to prevent ID theft.
We restrict access to information
about you to only those employees and associates who need
to know that information to provide products or services
We carefully select and monitor outside service providers,
such as mail vendors, who have access to our business information,
and we require them to keep it safe and secure. We do not
allow them to use or share the information for any purpose
other than the job they are hired to do.
We train our employees
on these security procedures, and we conduct regular audits
to check on compliance with the procedures.
3. How we use
IRBsearch® uses your personal information to provide you with
services and to help us better understand your needs and
interests. Specifically, we use your information to communicate
with you, to provide service and support, to update you on
services and benefits, and to personalize promotional offers.
Occasionally we may also use your information to contact
you for market research regarding IRBsearch® products or services.
We will give you the opportunity to choose your privacy preferences
regarding such communications (see section 6, "Your
privacy preferences and opting out").
You may receive
periodic mailings from us with information on new products
and services or upcoming events. If you do not wish to receive
such mailings, please let us know by sending email to us
at the above email address or writing to us at the above
physical address. Please provide us with your name and information
you want on our do-not-share list. We will be sure your name
is removed from the list.
Additionally, if you do not want
IRBsearch® to contact you for marketing purposes by email,
or postal mail, you may opt out by sending email to us at
the above email address, calling us at the above telephone
number, or writing to us at the above physical address. Please
provide us with your name and the information you wish to
unsubscribe. Place the word UNSUBSCRIBE in the subject line.
IRBsearch® will take appropriate steps to protect the information
you share with us.
Personal data collected online may also be combined with
information you provide IRBsearch® through other sources such
as product registration, call centers or public events such
as trade shows or seminars.
Non-personal data is aggregated
for reporting about IRBsearch®’s
website usability, performance and effectiveness. It is used
to improve the customer experience, usability and site content.
4. Who we share your information
IRBsearch® will not sell, rent or lease your
personal information to others. IRBsearch® will not share
your personal information with third parties except in
responding to your requests for products or services. Your
permission will be requested when you submit your information.
IRBsearch® shares customer information across IRBsearch®
-affiliated business entities and companies working on
our behalf, but only as described above in "How
we use your information."
IRBsearch® contracts with third-party
service providers and suppliers to deliver complete products,
services and customer solutions described in "How we
use your information." Suppliers
and service providers are required to keep confidential the
information received on behalf of IRBsearch® and may not use
it for any purpose other than to carry out the services they
are performing for IRBsearch®. These service providers may
change or we may contract with additional service providers
to better accommodate our customers. IRBsearch® will not share
personal information with any other third parties without
your permission, unless required by law enforcement action,
subpoena, or local law.
IRBsearch® or its related entities
could merge with or be acquired by another business entity
or some or all of their respective assets could be acquired.
If such a combination or acquisition occurs, IRBsearch® will
make every reasonable effort to notify you in the event we
share with the merging or acquiring entity some or all of
your personal information to continue serving you.
IRBsearch® gives you the choice of receiving a variety of
information that complements our products and services. You
can subscribe to receive certain product- and service-specific
information and IRBsearch®-wide marketing communications.
IRBsearch® -wide communications may include new product information
or special offers. We give you a choice regarding delivery
of IRBsearch® -wide communications by postal mail or email.
You can make or change your choices at preferences collection
point. Please refer to Section 6 for further instructions.
We will make every effort to honor your preferences. This
option does not apply to communications for the purpose of
administering order completion, contracts, support, product
safety warnings or updates.
6. Your privacy preferences and
You may tell us not to:
Disclose information about you outside our corporate group
of companies, except we may disclose information as required
or permitted by law.
Solicit you by mail or email for products
and services that are not directly related to your account
and that are outside our regular communications with you
(such as your monthly statement, customer service emails,
or when you call our customer service center).
To opt-out of receiving communications (such as email newsletters,
software updates, etc.), use the method:
- Write or email
to the IRBsearch® Privacy Office at the above physical address
or email address - be sure to provide your name, email
and postal address, and relevant information about your
IRBsearch® account and registrations.
If your state's privacy
laws provide for different rights or require a different
procedure in order for you to exercise your privacy rights
under those laws, we will explain your rights to you when
you email us at CustomerCare@irbsearch.com [ND and VT
Residents: The first two bullets of Your Rights above are
replaced by the following: We will not disclose 1) information
about you outside our corporate group of companies, other
than as required or permitted by law, or 2) credit information
about you within our corporate group of companies, unless
you authorize us to do so by calling the toll-free number
PRIVACY AND SECURITY TIPS
Protect your information: We will ask you information over
the phone for verification purposes, however personal information
such as your social security number will never be used. Keep
your personal identification number (PIN) and password in
a safe place. Try to memorize your PIN and password and do
not write them down with your account information.
Destroy or securely store your account records: Tear or shred
receipts, bank statements, and unused credit card offers.
Keep billing statements and other account-related documents
in a safe place.
Regularly review your credit report: Order
a copy of your credit report at least once per year and report
any mistakes to the credit bureau agency and the creditor
reporting the information. Keeping your credit report error
free is important. Sometimes, there is a small fee for ordering
your credit reports, but if you've been denied credit within
the last 60 days, the credit report is free.
The three national
credit bureau agencies are:
billing statements: Review your statements thoroughly. Call
all your creditors immediately if you notice incorrect transactions.
you lose your credit card: Call all of your creditors immediately
if you lose your credit card or suspect that someone has
stolen your account information.
If you think you have been
a victim of identify theft, contact your local government
agency for additional information regarding your rights.
7. Access to and accuracy of your information
IRBsearch® strives to keep your personal information accurate.
We have implemented technology, management processes and
policies to maintain customer data accuracy. We will provide
you with access to your information. To protect your privacy
and security, we will also take reasonable steps to verify
your identity, such as a password and user ID, and other
data known only by authorized persons, before granting access
to your data. Certain areas of IRBsearch's® Website may limit
access to specific individuals through the use of passwords
and other personal identifiers.
The most effective way to
view and change your personal information is to contact
one of IRBsearch®’s customer service representatives
at the above toll-free phone number.
8. Keeping your information
IRBsearch® is committed to protecting the information you
provide us. To prevent unauthorized access or disclosure,
to maintain data accuracy, and to ensure the appropriate
use of the information, IRBsearch® has in place appropriate
physical and managerial procedures to safeguard the information
We use Secure Sockets Layer (SSL) encryption
when collecting or transferring sensitive data such as credit
card information. SSL encryption is designed to make the
information unreadable by anyone but us. This security measure
is working when you see either the symbol of an unbroken
key or closed lock (depending on your browser) on the bottom
of your browser window.
9. Changes to this Statement
If there are updates to the terms of IRBsearch's® Online
Privacy Statement, we will post those changes and update
the revision date in this document, so you will always know
what information we collect online, how we use it, and what
choices you have. For material changes to this Statement,
IRBsearch® will provide notification to affected customers.
10. Contacting us
We value your opinions. If you have comments or questions