Security Awareness

At IRBsearch, we're committed to building products and services that we are proud to share with professional investigators. We are committed to security and are strong privacy advocates. Our Security and Privacy Principles guide the decisions we make that help keep you safe and your business secure.

• We don't sell your personal information.
• We employ advanced security practices to keep your information and the information you access safe.
• We use information and technologies to provide better protection for you.
• We will always tell you what type of information we collect and how we use it.

You can view our Privacy Policy online. Contact us with questions or concerns about the way we use and view information about you and your business.

Security Tips

Here are some best practices to remember when online.

• Keep your operating system up-to-date. Be sure to install all updates.
• Have a company security policy about passwords, logging in and out of IRBsearch, and how information is kept in your office.
• Install, maintain, and frequently perform scans with your antivirus software, firewalls, and email filters.
• Never install any programs from the Internet if you do not fully trust the source or company providing the software.
• After accessing IRBsearch, please do not leave your computer unattended.

Password Security

Ultimately, you are responsible for securing data and the applications you access on the computer you use. The use of strong passwords acts as a deterrent against password guessing. The security of each individual user is closely related to the security of the whole system. Creating effective passwords can provide additional means of protecting the information on your computer.

Strong Password Tips

Here are some tips for selecting a strong password.

• Never use any easy-to-guess phrases, such as "LetMeIn" or "MyPassword" as your password. Avoid using your birthdate, your child's name, your pet's name, and your spouse's name.
• Don't select a password that a hacker could guess simply by looking around your cubicle or office. Dictionary-proof it: Hackers run "dictionary hacks" in which they check passwords against every word in the dictionary.
• Defeat this attack by using a number or a special character in your password. Be sure to memorize it and never write it down. One trick to remembering your strong password is to create a phrase that sticks in your head but is virtually impossible to guess.
• Change your password often especially if you feel someone has seen you type your password or you have mistakenly given it to someone. And lastly, never give out a password over the phone or email it along with the associated Login ID. You may be thinking, "But what are the chances that I'd give out my password anyway?" Unfortunately, the chances may be greater than you think.

As an IRBsearch user, if you have any questions or concerns, please call our friendly Customer Care team at 800.447.2112. We're confident that the tips and best practices discussed here will help ensure a safer online experience for you, your business, and ours.